Excellence - The Power of Operational System
Operation Excellence - The power of operational system
The operation Excellence Pillar covers a range of variables from policies to oversight, including: Policies and Procedures, Quality Assurance Processes, Equipment and Space Design Standards, Financial Management Controls, Information Technology Standards, and Regulatory and Reimbursement Oversight.
Policies & procedures: written manuals for
Quality assurance processes
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QA Audits
Operations Audits Clinical Documentation Audits
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QA Tools
Medication Errors Incidents and Accidents Weight Loss Falls Prevention and Management Psychoactive Medications Wounds QA/QI Management Tools Patient and Family Satisfaction
Equipment & space design standards
Financial management controls
Information technology standards
- Rehab clinical documentation system
- Financial and clinical key performance metrics
- Clinical patient outcomes, incident alert and reporting system
- Outpatient and inpatient rehab billing system, hospital billing system
- Clinical documentation system (physician, nursing and other ancillary departments)
Regulatory & reimbursement oversight
